How much is shipping?
|Orders over $200||Free|
|Under $200||Shipping will be calculated during checkout|
Who is the shipping carrier
Orders will be shipped through Canada Post, and a tracking number will be provided after the merchandise has shipped.
Do you ship internationally
Yes, we deliver worldwide.
Types of payment
We accept Cash, E-Transfers, Paypal, Visa, Mastercard, Amex, Google Pay, Apple Pay, Debit (Interac) and Shop Pay.
When will orders ship
Orders will be shipped out within 48 hours through Canada Post with tracking available.
If you are not satisfied with your purchase, please submit a request for consideration to firstname.lastname@example.org and include the order number in the subject title.
No refunds, exchange within 30 days or store credit. Products must be returned in unused and original condition with all packaging and warranty cards (if included). We reserve the right to refuse any refund or exchange. Previous purchases cannot be exchanged, returned, or re-purchased to participate in future promotions. Last chance, retired, or discontinued items are final sale. One year warranty on all products, including Pandora and Swarovski, valid proof of purchase must be presented.
Guo Jewellery will not be responsible for return shipping fees. Please take note of the tracking number as we will not be responsible for products lost in transit. If deemed valid upon inspection and consideration, refunds will be credited to the original form of payment, it will take up to 7 business days for it to show on your account.
Products can be shipped to 1000 Gerrard Street East, Toronto, Ontario, M4M3G6, Unit D11. Walk-in exchanges are also possible if it is inconvenient to ship back to the store.
To exchange a product please submit a request for exchange to email@example.com and include your order number in the subject title.
All products must be exchanged within 30 days of the purchase date. Products must be in unused and original condition with all the packaging and warranty cards (if included). We reserve the right to refuse any refund or exchange.
Guo Jewellery will not be responsible for return shipping fees and please take note of the tracking number as we will not be responsible for products lost in transit.
Products can be shipped to 1000 Gerrard Street East, Toronto, Ontario, M4M3G6, Unit D11. Walk in exchanges are also possible if it is inconvenient to ship it back to the store.
Question about order?
Send us an email at firstname.lastname@example.org, or give us a call, and we'll get back to you within 24 hours.
All watches & jewellery come with original manufacturers' warranty. The warranty will cover all manufacturing defects. Physical damages will not be covered under warranty upon inspection.
|Silver, Gold, & Diamonds||1 Year|
We provide servicing on all brands and types of watches. To get a quote, email us a detailed description of the issue you are experiencing and we will give you an estimate within 24 hours.